should you ever have any excess baggage to ship overseas, use anybody but worldbaggage.com.au: they're bumbling fools and waste time left and right.
after one primary mistake on my side (not realizing that the qantas freight office is n/a on a saturday, when conny left a month ago) i was in need of getting her second suitcase to vienna, somehow.
qantas would have wanted $1300 for sending it with her as excess baggage (that's for 18kg...as her ticket cost $1500 i conclude that the humans themselves are treated as worthless encumbrances while their baggage is worth gold...to qantas). pack and send quoted a ridiculous $550, and qantas themselves would have charged $350 airport-airport (as the unaccompanied baggage discount is only available when you submit your unaccompanied stuff before you leave yourself) - and you'd have to pick the stuff up at the vienna airport, home of truly obnoxious customs bureaucrats.
worldsnails looked fine, at $305 or so for airport to door and so i booked the suitcase with them, hoping for speedy delivery for my good money.
that was on the 19.1. as an aside, they shafted me nicely with insurance fees (their online calc doesn't reflect what they really charge and the fine print was suitably badly worded to trick me out of a nice extra $150...my own mistake).
on the 21.1. i learned they had lost the paperwork, so i resubmitted that. on the 22.1. i finally got the rotten bill.
and then...nothing, for a very long time.
on the 9.2. the first signs of life reappeared, as in "the suitcase is somewhere around amsterdam". after the customary wrangling with the fucking austrian customs the suitcase was finally delivered on the 13.2.2009.
19.1. to 13.2. - even carrier pigeons would have been faster! not even australia post needs four weeks for airmail from oz to at.